Shipping Information
Key information:
- Order Cutoff Time:Β Orders placed by 2:00 p.m. will be processed the same day.
- Processing Time:Β Order processing time is 1-2 business days (Monday to Friday).
- Delivery time:Β 3-10 working days (Monday to Friday).
- Shipping costs:Β Free shipping.
To What Address Do We Ship?
We only ship within Australia, New Zealand, Canada, the UK & USA at this time.
Order End Time
We will start processing your purchase the same day if you place it by 2:00 pm.
Order Delivery
It takes us one to two business days to process your purchase after you place it. Following processing, your order will be dispatched, and delivery should take 3β10 business days.
Costs Of Shipping
Shipping is always free on all orders from us.
Cancelling Orders
As soon as you place your order, please contact customer service if you would like to cancel it. They will confirm the order cancellation.
Delayed Orders
Kindly give yourself an extra two days, and don't forget to utilise your tracking code. Please get in touch with us using your order number if your package hasn't arrived by then.
Orders That Are Damaged Or Inaccurate
Have you received your package successfully, but it was damaged, or the wrong things were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.